Case Study

Mussett, Nicholas and Associates

Streamlining Success: How Mussett Nicholas Associates Cut Costs and Boosted Efficiency with Mosaic

Nick Thompson
Manager of Professional Operations
Location
Indianapolis, Indiana
Employees
Customer Since
2022
Year Founded
1959
Benefits
-
-
-

Download

Mussett, Nicholas and Associates

's full story here.

"The support we've received from Mosaic's team has been phenomenal. Whether it was the onboarding process or ongoing support, the responsiveness and expertise of the Mosaic team has helped how we manage our projects."

Background

Mussett Nicholas Associates has been a beacon of architectural and engineering consultancy for over six decades, serving diverse sectors like biopharma, education, and industrial facilities. Under the guidance of Nick Thompson, Manager of Professional Operations, the firm has embarked on a journey towards operational excellence and strategic foresight with Mosaic.

The Challenge

Before Mosaic, Mussett Nicholas Associates utilized an outdated and labor-intensive system for managing projects and resources. The firm utilized multiple Excel workbooks, with dozens of sheets and extensive manual processes that were prone to error and inefficiency. This old way not only consumed significant time but also compromised the accuracy of project forecasting and resource allocation.

The Solution

The adoption of Mosaic revolutionized how Mussett Nicholas Associates managed its operations. Mosaic’s seamless integration and intuitive interface provided the real-time data and analytics necessary for effective project management and strategic decision-making. Nick Thompson noted the impact of this transition, stating, "Mosaic was not just a tool; it was a partnership that enhanced our capabilities, enabling us to tailor the system to our specific needs during the onboarding process."

In 2024, Mussett Nicholas Associates successfully expanded its team by 10 members while avoiding additional hires in operations, with the help of the efficiencies gained from Mosaic. This strategic avoidance of hiring additional operational staff underscored Mosaic's impact on optimizing workflow and resource management. Additionally, the firm experienced a turnover rate well below the industry average, highlighting the positive effect of improved workload management and employee satisfaction.

The Results

With Mosaic, Mussett Nicholas Associates achieved:

  • Streamlined Operations: The elimination of cumbersome manual processes, saving time and reducing errors in project management.
  • Enhanced Forecasting: Improved accuracy in forecasting and resource planning, leading to more strategic project allocations and better utilization of resources.
  • Operational Insights: Gained valuable insights into project performance and workload management, which helped in reducing employee burnout and maintaining low attrition rates.

Nick Thompson shared, "Adopting Mosaic was crucial. It empowered our team to achieve more with less stress and greater accuracy, significantly boosting our operational efficiency."

Conclusion

Mussett Nicholas Associates' adoption of Mosaic has not only streamlined their operations but has also positioned them for future growth and success in a competitive industry. Their journey from outdated methods to advanced project management with Mosaic showcases the transformative power of the right tools and support in the architectural engineering consultancy sector.


See how Mosaic can increase productivity and profitability
—guaranteed.