's full story here.
Founded in 2009—by Jean Pierre Trou and Aaron Vollmer—Runa Workshop is an innovative architecture firm: “one that inspires design collaboration, encourages practice, and fosters creativity.” In Quechua (a native Incan language), Runa means “people,” so Runa Workshop is about “people exchanging ideas.” When Nikki Tebo—marketing and PR manager—joined Runa in 2017, she knew she had landed in the right spot, a spot where she could apply every bit of her previous work experience. In the summer of 2021, Runa added Katie Khan, operations manager, to their nine-person team.
Before adopting Mosaic, Runa was relying on a Google Doc to manage their projects—"a living document that outlined what needed to be done throughout a week or project lifespan,” Tebo and Khan said. For timekeeping, the team used ArchiOffice, which "worked fine, but wasn’t dynamic enough to support Runa’s growing team.” According to Tebo and Khan, it also didn’t integrate with any tools, which hindered their experience with the software. As you might expect, the biggest issue that Runa ran into was inconsistency across their projects. The team knew they needed to improve communication and accountability, which is why they began searching for a more comprehensive, intuitive solution.
Then, they found Mosaic. "We decided to go with Mosaic because it had the capabilities we were looking for, with the support to provide onboarding,” Tebo and Khan said. But that wasn’t before they explored the competition. "BQE and Monograph were the major competitors we were considering,” they said. But "BQE did not have the interface we were looking for, and Monograph did not have the support we needed—or the answers to many of our questions.”
Fortunately, the team was pleased with their onboarding at Mosaic. According to Tebo and Khan, the Mosaic team has “provided amazing support to Runa.” In fact, they’ve “worked tirelessly to not only understand how to get Mosaic to work the way Runa wants it to, but also to ensure that the proper integrations are there to be able to populate the information we need.”